Steven J. Slater – Medium

Steven J. Slater

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Bootcamp

Calling on Service Providers: There Must Be An Easier Way To Protect Users — International Service…

Someone got into my LinkedIn account twice in the past two months. Even with changing passwords, I was failing to prevent whomever from…

Jun 8, 2022

Calling on Service Providers: There Must Be An Easier Way To Protect Users — International Service…

Jun 8, 2022

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Service Design Insight

What Service Designers Earn

A Service Design career offers competitive, liveable wages vis-a-vis similar fields, two independent studies of service designers around…

May 5, 2022

Map of where service designers work.

May 5, 2022

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Service Design Insight

Looking for an Invite to a Clubhouse Service Experience?

Clubhouse, another social media app from the tech minds of Silicon Valley, offers an exclusive audio experience for select invitees. Since…

Mar 10, 2021

A finger poised over the Clubhouse app on Apple’s App Store.

Mar 10, 2021

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Ninety percent of companies have loyalty programs — does yours?

I just bought my third vacuum in three years. But this time I bought a well-engineered, pricey model from Germany as opposed to another…

Mar 1, 2021

Airline frequent flyer gold cards — for Qantas, Virgin Australia, Turkish Airlines and Air Canada

Mar 1, 2021

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UX Collective

Predicting your future with AI and Service Design

Welcome to the age of Artificial Intelligence — guaranteed to change your service experiences. At the International Service Design…

Nov 23, 2020

Machine learning image, with directional faces, head diagram clipart, against transparent people montage.

Nov 23, 2020

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Service Design Insight

Using Service Design To Fix A Young Girl’s Car

My daughter came to a complete stop in heavy traffic recently on a jammed interstate highway when a white van slammed into her 2023 Subaru…

Jan 25

Pretty young girl smiling from driver’s die window.

Jan 25

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Service Design Insight

Service Designers: Defining a Service

I bet most of us are rarely aware when we are using a service. But we use them every day to accomplish significant and insignificant tasks…

Jan 10

Pie chart depicting the total service sector. For a list of those and percentages email: info@internationalservicedesigninstitute.com

Jan 10

Steven J. Slater

The Goal of Service Designers

“Design is not just what it looks like and feels like. Design is how it works.” — Steve Jobs, co-founder, Apple

Oct 10, 2023

Young man plotting out a service by assembling post it notes and images on a light board to bring a service to life.

Oct 10, 2023

Steven J. Slater

How Service Design Helped FEMA Prepare For Disasters

Hurricane Andrew ripped across southern Florida thirty years ago (1982) in what was then the most destructive hurricane to hit the…

Oct 28, 2022

Damage left by Hurricane Ian.

Oct 28, 2022

Steven J. Slater
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Bootcamp

The Need for a Service Designer

I love well-integrated services. For instance, I bought a new camera because mine was lost and stolen this summer while traveling in…

Sep 15, 2022

The Need for a Service Designer

Sep 15, 2022

Steven J. Slater

Steven J. Slater

Steven J. Slater, a service designer, is co-founder of International Service Design Institute www.internationalservicedesigninstitute.com

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